Many people are drawn to ESRI because of its outstanding technical reputation, unique culture, and the opportunity to work with smart, creative people in an open, collaborative environment.
Employees at ESRI are passionate about their work because they know their opinions and innovations make a difference in our society.

Required Job
· Job Title: Support Analyst-Server Application

· Job Accountabilities:

· Install, configure and tune Server-side ESRI software especially Server products.
· Provide high-quality support to end users of ESRI software to solve technical problems quickly and effectively
· Document technical issues through incident tracking, Knowledge Base articles, and submission of software defect/enhancement requests
· Test software and hardware to troubleshoot issues and evaluate solutions
· Determine or recommend software changes to programmers/software engineers
· Utilize and develop problem-solving skills, communication skills, creativity, and knowledge of ESRI products especially server products
· Job Field : Technical Support
· Job Type : Full Time
· Number of vacancies: 1
· Job Start Date : ASAP
· Years of Experience Required: 3-4 years
· Job Location :Free Zone
· Country : Egypt
Interested candidates please send your CVs to hisham.elsaied@esrinea.com mentioning the job title in the email subject line, emails without job titles will be automatically ignored.