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  1. #1

    Default IPCC System Engineer

    Role Description: A challenging role as a Senior System Engineer IPCC at Integration Services & Technologies (IST).
    IST is the leading contact center system integration in the Middle East. With various offices in the region and a highly qualified technical team IST is responsible for the largest contact center implementation in the region.

    Key Responsibilities:

    • Support and implement Network and IP Communication solutions (Cisco IP Telephony & Contact Centers) at customer sites.
    • Gather and Analyze customer requirements and translate into a detail design.
    • Generate working configurations, and deliver successful deployments with in communicated time frames.
    • Functional & User Acceptance Testing
    • Generate and maintain a suite of technical documentation
    • Keeps track of technical issues during the project.
    • Act as a technical reference throughout the complete project


    Suitable applicants will have proven experience in the following technical areas:
    • 4-6 Years in Cisco IPCC and/or Cisco IP Communication or other Vendor call center experience.
    • Strong problem solving skills
    • Good Communication skills.
    • Ability to mentor a small team of system engineers
    • Work with in a team environment.

    • Certifications required:
    • Cisco Certified Network Associate (CCNA)
    • Building Cisco Multilayer Switched Networks (BCMSN)
    • Cisco Voice (CVOICE)
    • Cisco IP Telephony (CIPT)
    • Microsoft Certified Processional (MCP)
    • MCSE – Exam 70217
    • Cisco Certified Voice Professional (Is a Plus)
    • Cisco IP Contact Center Courses

    Regards,
    Sarah Badr
    IST HR Co - ordinator
    sbadr@istnetworks.com
    www.istnetworks.com
    Last edited by Sarah Badr; 23-06-2010 at 10:29 AM.

    من مواضيع Sarah Badr :



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  6. #2
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  7. #3
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  9. #4

    Default

    look sara i am working in the NOC of etisalat from 3 months i gain v god experience in ip but i am itersted in voip tech ad have CCVP so if u no this company do u think that they will not care about the 4-6 years of experience or not and if u no any hing about the package of such a position please respond .. tahnx sara

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  12. #6
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    Cairo, Al Qahirah, Egypt, 115351105145884, Cairo, Egypt
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  13. #7

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    hi al i made 2 interviews one was IQ and HR then i went to do a tech. interview but it was not technical it was with a managr with no any tech quest. i want to no if some one had been accepted after a tech interwiew or hey haven't choose yet

  14. #8
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  15. #9
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    Default

    any one knew the process of hiring in IST?

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